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PRIVACY POLICY
Last updated August 2025
The Cookie Trader (referred to as “we”, “us”, “our”) is committed to protecting your personal information in accordance with New Zealand’s Privacy Act 2020, including the 13 Information Privacy Principles (IPPs). This policy covers how we collect, use, store, disclose, and manage personal data through our e-commerce site (selling six-packs of loaded cookies).
What Information We Collect & Why
We collect information such as your name, address, email, phone number, payment methods and order details to fulfill your orders and communicate with you. The purpose is for processing and shipping your orders, responding to inquiries, and optional marketing. We collect this information directly from you,
How We Use Your Information
Your information may be used to:
• Process, fulfill, ship, and manage your orders
• Send transactional updates
• Market our products (only if you’ve opted in; you can opt out any time)
• Improve our services and website experience
Use aligns with IPPs governing collection, purpose limitation, and accurate use.
How We Use Your Information
We will not sell or trade your data. We may share limited information with:
• Shipping providers for order fulfilment
• Payment providers for order fulfilment
• Third-party marketing tools only with your consent.
We ensure any third parties comply with data security requirements and IPPs.
Access & Correction
You have the right to:
• Access your personal information held by us
• Correct it if inaccurate or incomplete
Submit requests via email to hello@thecookietrader.co.nz
Privacy Breaches
If a privacy breach occurs that may cause serious harm, we will notify both the Privacy Commissioner and affected individuals, as required by the Privacy Act 2020.
Marketing
You will only receive marketing communications with your consent. You can withdraw your consent anytime by:
• Clicking “unsubscribe” in emails
• Contacting us by emailing hello@thecookietrader.co.nz
Cookies & Tracking
We use cookies to:
• Support website functionality, for example keeping you logged in or keeping products in your cart
• Enhance user experience
You may adjust cookie preferences via your browser settings.
Updates To This Policy
We may revise this policy to maintain compliance or reflect changes in practices. The date at the top of this page will indicate when it was last published.
Contact Us
For questions, requests, corrections, or complaints, please contact hello@thecookietrader.co.nz